Terms of Use

1. Acceptance of Terms

Welcome to ProServicesMatch. These Terms of Use ("Terms") constitute a legally binding agreement between you and ProServicesMatch ("Company," "we," "us," or "our") governing your access to and use of our mentorship matching platform, website, and related services (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use our Services.

2. Eligibility

You must meet the following requirements to use our Services:

• Be at least 18 years of age
• Have the legal capacity to enter into binding contracts
• Not be prohibited from using the Services under applicable law
• Have authorization from your employer if accessing through an enterprise account

By using our Services, you represent and warrant that you meet all of these eligibility requirements.

3. Account Registration and Security

3.1 Account Creation

To access certain features of our Services, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Notify us immediately of any unauthorized use of your account
• Accept responsibility for all activities under your account

3.2 Account Termination

We reserve the right to suspend or terminate your account at any time if:

• You violate these Terms
• Your conduct is harmful to other users or the Company
• Required by law or legal request
• We cease providing the Services

4. Use of Services

4.1 License Grant

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for your personal or internal business purposes.

4.2 Prohibited Conduct

You agree not to:

• Use the Services for any illegal purpose or in violation of any laws
• Impersonate any person or entity or misrepresent your affiliation
• Harass, abuse, or harm other users
• Upload or transmit viruses, malware, or malicious code
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Services or servers
• Use automated systems (bots, scrapers) without our written permission
• Collect or harvest user information without consent
• Reverse engineer, decompile, or disassemble any part of the Services
• Remove or modify any proprietary notices or labels
• Use the Services to compete with us or develop competing products

4.3 Content Standards

Any content you submit through our Services must:

• Be accurate and not misleading
• Not infringe on intellectual property rights
• Not contain offensive, discriminatory, or inappropriate material
• Comply with all applicable laws and regulations

5. Intellectual Property Rights

5.1 Our Property

The Services, including all content, features, functionality, software, designs, text, graphics, logos, and trademarks, are owned by ProServicesMatch or our licensors and are protected by copyright, trademark, patent, and other intellectual property laws.

5.2 Your Content

You retain ownership of content you submit to our Services. By submitting content, you grant us a worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, modify, distribute, and display your content solely to provide and improve our Services.

5.3 Feedback

Any feedback, suggestions, or ideas you provide about our Services become our property, and we may use them without any obligation to you.

6. Mentorship Relationships

6.1 Platform Facilitator

ProServicesMatch serves only as a platform to facilitate mentor-mentee connections. We do not:

• Employ mentors or mentees
• Supervise or control mentorship interactions
• Guarantee the quality, safety, or legality of mentorship relationships
• Verify the qualifications or backgrounds of users

6.2 User Responsibility

You are solely responsible for your interactions with other users. You should exercise caution and good judgment in all communications and meetings.

6.3 Professional Advice

The Services and any advice provided by mentors do not constitute professional advice (legal, financial, medical, etc.). Always consult qualified professionals for specific advice.

7. Payment Terms

7.1 Fees

Certain features of our Services may require payment. All fees are non-refundable unless otherwise stated. We reserve the right to change our fees at any time with notice.

7.2 Enterprise Accounts

For enterprise customers, specific payment terms will be outlined in separate agreements.

7.3 Taxes

You are responsible for all applicable taxes related to your use of the Services.

8. Disclaimers and Limitations of Liability

8.1 Service "As Is"

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

8.2 No Guarantee

We do not warrant that:

• The Services will be uninterrupted, secure, or error-free
• The results obtained from using the Services will be accurate or reliable
• Any defects in the Services will be corrected
• Mentorship matches will result in successful relationships or career outcomes

8.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PROSERVICESMATCH SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.

9. Indemnification

You agree to indemnify, defend, and hold harmless ProServicesMatch, its affiliates, officers, directors, employees, agents, and licensors from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:

• Your use or misuse of the Services
• Your violation of these Terms
• Your violation of any rights of another person or entity
• Your content or conduct on the platform

10. Dispute Resolution

10.1 Informal Resolution

If you have a dispute with us, you agree to first contact us at [email protected] and attempt to resolve the dispute informally.

10.2 Binding Arbitration

If we cannot resolve a dispute informally, any controversy or claim arising out of or relating to these Terms or the Services shall be settled by binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in San Francisco, California.

10.3 Class Action Waiver

You agree that any arbitration or proceeding shall be limited to the dispute between you and us individually. You waive any right to participate in a class action or class-wide arbitration.

10.4 Exceptions

Either party may seek equitable relief in court to protect intellectual property rights or confidential information.

11. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions. You agree to submit to the personal jurisdiction of the state and federal courts located in San Francisco, California.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by:

• Posting the updated Terms on our website
• Updating the "Last Updated" date
• Sending email notifications for significant changes

Your continued use of the Services after changes become effective constitutes your acceptance of the revised Terms.

13. Termination

We may terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Services will cease immediately, and we may delete your account and content.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us on the Services, constitute the entire agreement between you and ProServicesMatch regarding the Services.

16. Contact Information

If you have questions or concerns about these Terms, please contact us: